ABSL Annual Conference 2024

Driving Digital Innovation

November 5 – 6, 2024 | Karlín, Prague

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Experience the Czech Edge: Driving Digital Innovation, Sustainability and Leadership

Join the ABSL network for this exceptional conference experience – one of its kind in global business services on the Czech market. This year we uncover a fresh new format leveraging our members and partners, giving direct access to three different locations with three different content streams in the center of Karlin district in Prague – “The Czech Edge” offers the opportunity to share insights, expertise and also experience business services live by visiting leading centers to explore the real business environment.

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Diamond Awards Gala

Schedule

DAY 1 (Nov 5)

ABSL Conference

8:00 – 9:00      Registrations & Welcome Coffee

9:00 – 17:00   Official Programme:

  • Big Idea Stream: Spojka Events
  • AI & Innovation Stream: Edwards Lifesciences
  • HR Transformation Stream: Scott.Weber at Praga Office & Garden

ABSL Diamond Awards (Invite only)

18:30 – 19:30    Registrations

19:30 -22:30     Official Programme

Celebration of the Leader of the Year and the most remarkable projects within the Czech business services. Diamond Awards evening will take place in Hotel Fitzgerald in Karlín and is invite only. Find out more here.

DAY 2 (Nov 6)

ABSL Conference

8:00 – 9:00      Registrations & Welcome Coffee

9:00 – 11:30    Official Programme:

  • Big Idea Stream: Spojka Events
  • AI & Innovation Stream: Edwards Lifesciences
  • HR Transformation Stream: Scott.Weber at Praga Office & Garden

Centre Showcases: Explore Czech Business Service Centres

13:30 – 15:30

All Conference delegates are invited to join expert sessions hosted by ABSL partners & members. This is a great opportunity to visit the centres as they showcase their expertise and show off their exciting locations. Free sign-ups will open in October – stay tuned!

  • Commerzbank
  • Purestorage
  • Adastra
  • Edwards Lifesciences
  • The Czech Chamber of Commerce Workshop (Invite only)

3 Venues and Streams: Tech, Innovation & HR.

Experience 3 unique event venues

Join 3 powerful streams on the latest technologies, Innovations and Talents 

Gain expert insights from exclusive hosting centers around Prague

3 Streams

The Big Idea Stream

Share your innovative ideas and new trends

Constantly challenged to lead sustainably, innovate, engage Gen Z, or grow your investment strategy? Evolving our centres into a knowledge-driven, high-value-added machines is crucial—it’s a matter of survival and growth for our sector in Czechia. The Big Idea stream connects you with top Czech leaders to tackle the biggest leaders’ challenges. Explore emerging trends, and sustainable investments, and transform your service centre into a growth engine.

Key Topics

  • Emerging trends in Czech business services
  • Strengthening Czechia as a sustainable investment hub
  • The future of work in data & GenZ
  • and many more

Stream Head

Helena Tabakovova, a Conference Curator at the ABSL Czech Republic will lead this stream.

Venue: Spojka Events

Join us at Praga Studios, part of the Nový Karlín project. This fully equipped venue is perfect for shaping the future of Czech business services!

Read more about Spojka Events.

The AI & Innovation Stream

Target your Tech and Innovation Audience

As Czechia moves towards a knowledge-based economy, embracing Generative AI (GenAI) is essential to stay competitive. Such innovations drive creativity and efficiency leaving routine tasks to robots. How far along is our sector in the implementation of GenAI technologies in our centres?

Key Topics

  • Practical GenAI use cases in business services
  • Leadership mindset shifts for digital transformation
  • Enhancing customer experience with AI
  • Ethical AI usage in business
  • RPA & Robotics: R.I.P.  RPA or not?

Stream Head

Jaromir Staroba, a President of the ABSL Czech Republic will lead this stream.

Venue: Edwards Lifesciences

Join 400+ leaders at Praga Studios, an award-winning venue in vibrant Karlín, fully equipped for breakout sessions and networking. Discover how GenAI can reshape your business!

More about Edwards Lifesciences.

The HR Transformation Stream

Cover your HR topics with a smaller targeted audience

Is your focus on People and Transformation? The HR Transformation stream is tailored for leaders in talent management, employee experience, and strategic HR transformation. Dive into key topics designed to future-proof your workforce.

Key Topics

  • Tackling labour market shortages
  • Innovations in learning & development
  • HR transformation & digitalization strategies
  • Enhancing leadership skills
  • Boosting employee satisfaction & engagement
  • Relocating foreign workforce successfully
  • Diversity & Inclusion in practice

Stream Head

Adela Pilatova, a Project Manager at the ABSL Czech Republic will lead this stream.

Venue: Scott.Weber – Praga Office & Garden

Join us at the Praga Office in Karlín, a stylish space with flexible rooms for HR meetings, networking, and conferences. Tailor-made for collaboration and creativity!

Virtual Scott.Weber Offices Tour

Main Topics and Trends

Future of GBS in Czechia: toolkits to boost branding of your center and Czechia as the right location

GenAI-enabled business services

Digitalization 2.0: Tools and Technologies to boost competitive advantage of your center

Towards service excellence

Cybersecurity and tech leaps

ESG Responsibilities

Towards sustainable finance & operational models

Leadership skills in time of change

People focused environment and personal endurance

Future leadership mindset, education and talent management

Speakers

Moderator

Michala Hergetova

Moderator and EX-Presenter at the The Czech TV

The Big Idea

Jaromir Staroba

President

ABSL CZECH REPUBLIC

The Big Idea

Joe Appleton

Managing Director

ABSL CZECH REPUBLIC

The Big Idea

Jan Michal

CEO

CzechInvest

The Big Idea

Maria Falkiewicz-Gancarz

Vice President

KYNDRYL

The Big Idea

Jan Mottl

ABS Director

ASAHI BUSINESS SERVICES

The Big Idea

Josef Stanko

Research Analyst

COLLIERS

The Big Idea

Stephanie Didier Le-Retif

Senior Director, GS Finance Deployment and Implementation Lead

JOHNSON & JOHNSON

The Big Idea

Jan Skotak

CEE & UK Operations Head

INFOSYS

The Big Idea

Jan Debnar

Senior HR Consultant

MERCER

AI & Innovation

Barbora Brabcova

Chief Executive Officer

BEBECON

The Big Idea

Philip King

Senior Director, GBS Advisory

THE HACKETT GROUP

The Big Idea

Ash Noah

VP & Managing Director Management Accounting & ESG

AICPA & CIMA

The Big Idea

Nicole Schuler

Group Vice President Integrated Business Services

MANN & HUMMEL

The Big Idea

Bilal Abdul Samad

Head of Novartis Corporate Centre

NOVARTIS

AI & Innovation

Tomas Feran

Head, DD&IT for Procurement, REFS & GBS

NOVARTIS

The Big Idea

Iveta Chvalova

HR Global Mobiliy Head, Managing Director SAP Services

SAP SERVICES

The Big Idea

Vaclav Kopecky

Head of Government Relations

CEC GROUP

AI & Innovation

Jakub Vanis

Technology Lead

ASAHI BUSINESS SERVICES

HR Transformation

Andrea Hermanova

Strategy Director

MUMDOO

AI & Innovation

Alessio Colantonio

Chief Executive Officer

DAMAS ENGINEERING

HR Transformation

Jose Kadlec

Chief Sourcing Architect and Co-Founder

GOODCALL

HR Transformation

Jana Vlkova

Director of Workplace Advisory & Office Agency

COLLIERS

AI & Innovation

Dalibor Kacmar

National Technology Officer

MICROSOFT

AI & Innovation

David Garrett

Senior Technology Enthusiast

Get your tickets now

We’re almost sold out! Secure your spot for the Conference and choose your stream by the end of September. Get your tickets now.

ABSL CZ members & partners

2 free member tickets

The Promo codes were sent to the centre head and our contact person. Please claim free tickets in a separate order from additional tickets.

Additional tickets

  • 16,000 CZK + VAT

Group ticket discounts

  • 3+ tickets: 5%
  • 5+ tickets: 10%

Non-members

Additional ticket

  • 27,000 CZK + VAT

Group ticket discount

  • 3+ tickets: 5%
  • 5+ tickets: 10%

Partners

Strategic Partners

Platinum Partners

Supporting Partners

Expert Partners

Media Partners

Technological Partners