PROFESSIONAL

Ideal for early-career talent looking to build business acumen and launch a career in global business services in Czechia.

Jan 2026 Start – Apply now

Kick-start your GBS career – gain fundamentals online and connect with our Czech & international business network at live events.

6-month online journey with an updated curriculum designed for rising GBS professionals.
30+ hours of self-learning and expert-led content, earning the Certificate in GBS (CGBS) from The Hackett Institute.
7 live online ABSL Chat & Learn webinars with industry leaders, focused on GBS insights, practical skills, and soft-skill development.
Collaborate and connect with ABSL Fusion Leader delegates and a network of business services professionals.
Engage on the ABSL Learning Board to share expertise, insights, and results.
Take part in ABSL events year-round – from expert sessions to your ABSL Summer Party graduation.

Who is ABSL Fusion Professional for?

Designed for junior professionals and high-potential talent across roles like AP/AR, data analysis, recruitment, customer service, and IT support. No prior experience required.

Pavel Ondřejek

Knorr-Bremse Business Services Europe

The course is aimed at both beginners in the field of work in the Shared service environment and is also useful for advanced employees. All give a comprehensive overview and knowledge of the terminology and process most commonly used in Shared service companies. I recommend it to all employees.

Petra Stehlíková

Monster

ABSL Fusion Professional helped me to get more insight in GBS and its different functions and it is very useful for the future career development.

Ben Hartfield

The Hackett Institute

The ABSL Fusion Professional programme provides a fantastic first step on the professional education ladder in Business Services. Incorporating both The Hackett Institute’s Certificate in Global Business Services qualification and leading edge insights from Business Services industry leaders, this programme really does ensure that foundational knowledge and expertise are embedded across an enterprise.

Denisa Maternová

Knorr-Bremse Business Services Europe

Participating in Fusion Professional was a very interesting and valuable experience. ABSL sessions always bring important information for daily business. Online study program extended my knowledge from other departments than finance.

Kamil Borovička

Knorr-Bremse Business Services Europe

The program reached my expectations and gave me a clear overview of the history of Share Serviced centers and how SSC can evolve to Global SSC. I see the Fusion program as a quality source of information valuable for management and also for talents from the company.

Syllabus overview

8 chapters focused on GBS overview & execution excellence

GBS models

GBS governance

GBS service management

Performance improvement

Finance

Human resources (HR)

Information technology (IT)

Procurement/ supply chain

WEBINAR SESSIONS

Welcome session: Building participant network, understanding programme walkthrough
GBS Context: Models, Governance, Service Management & Performance Improvement – insights, real-life application, interactive discussion
GBS Processes: Finance, HR, IT, PRO/SC – insights, real-life application, interactive discussion
Global Perspective: SME insight session focusing on the latest developments in the GBS space
2 x Business Leaders Insights: ABSL business services leaders sharing insights, views and real-life experience
Graduation session