ABSL Annual Conference 2024

Driving Digital Innovation

November 5 – 6, 2024 | Karlín, Prague

Experience the Czech Edge: Driving Digital Innovation, Sustainability and Leadership

Join the ABSL network for this exceptional conference experience – one of its kind in global business services on the Czech market. This year we uncover a fresh new format leveraging our members and partners, giving direct access to three different locations with three different content streams in the center of Karlin district in Prague – “The Czech Edge” offers the opportunity to share insights, expertise and also experience business services live by visiting leading centers to explore the real business environment.

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Diamond Awards Gala

3 Venues and Streams: Tech, Innovation & HR.

Experience 3 unique event venues

Join 3 powerful streams on the latest technologies, Innovations and Talents 

Gain expert insights from exclusive hosting centers around Prague

3 Streams

The Big Idea Stream

Share your innovative ideas and new trends

Constantly challenged to lead sustainably, innovate, engage Gen Z, or grow your investment strategy? Evolving our centres into a knowledge-driven, high-value-added machines is crucial—it’s a matter of survival and growth for our sector in Czechia. The Big Idea stream connects you with top Czech leaders to tackle the biggest leaders’ challenges. Explore emerging trends, and sustainable investments, and transform your service centre into a growth engine.

Key Topics

  • Emerging trends in Czech business services
  • Strengthening Czechia as a sustainable investment hub
  • The future of work in data & GenZ
  • and many more

Stream Head

Helena Tabakovova, a Conference Curator at the ABSL Czech Republic will lead this stream.

Venue: Spojka Events

Join us at Praga Studios, part of the Nový Karlín project. This fully equipped venue is perfect for shaping the future of Czech business services!

Read more about Spojka Events.

The AI & Innovation Stream

Target your Tech and Innovation Audience

As Czechia moves towards a knowledge-based economy, embracing Generative AI (GenAI) is essential to stay competitive. Such innovations drive creativity and efficiency leaving routine tasks to robots. How far along is our sector in the implementation of GenAI technologies in our centres?

Key Topics

  • Practical GenAI use cases in business services
  • Leadership mindset shifts for digital transformation
  • Enhancing customer experience with AI
  • Ethical AI usage in business
  • RPA & Robotics: R.I.P.  RPA or not?

Stream Head

Jaromir Staroba, a President of the ABSL Czech Republic will lead this stream.

Venue: Edwards Lifesciences

Join 400+ leaders at Praga Studios, an award-winning venue in vibrant Karlín, fully equipped for breakout sessions and networking. Discover how GenAI can reshape your business!

More about Edwards Lifesciences.

The HR Transformation Stream

Cover your HR topics with a smaller targeted audience

Is your focus on People and Transformation? The HR Transformation stream is tailored for leaders in talent management, employee experience, and strategic HR transformation. Dive into key topics designed to future-proof your workforce.

Key Topics

  • Tackling labour market shortages
  • Innovations in learning & development
  • HR transformation & digitalization strategies
  • Enhancing leadership skills
  • Boosting employee satisfaction & engagement
  • Relocating foreign workforce successfully
  • Diversity & Inclusion in practice

Stream Head

Adela Pilatova, a Project Manager at the ABSL Czech Republic will lead this stream.

Venue: Scott.Weber – Praga Studios

Join us at the Praga Office in Karlín, a stylish space with flexible rooms for HR meetings, networking, and conferences. Tailor-made for collaboration and creativity!

Virtual Scott.Weber Offices Tour

Main Topics and Trends

Future of GBS in Czechia: toolkits to boost branding of your center and Czechia as the right location

GenAI-enabled business services

Digitalization 2.0: Tools and Technologies to boost competitive advantage of your center

Towards service excellence

Cybersecurity and tech leaps

ESG Responsibilities

Towards sustainable finance & operational models

Leadership skills in time of change

People focused environment and personal endurance

Future leadership mindset, education and talent management

Speakers

ABSL CZ President

Jaromir Staroba

President

ABSL CZECH REPUBLIC

ABSL CZ Board Member

Joe Appleton

Managing Director

ABSL CZECH REPUBLIC

ABSL CZ Vicepresident

Frantisek Havel

& Global Service Center Operations Manager

SANDOZ

ABSL CZ Vicepresident

Roman Pavlousek

Global FSC Manager

ATLAS COPCO SERVICES

ABSL CZ Vicepresident

Jan Skotak

Regional Center Head

INFOSYS

ABSL CZ Vicepresident

Ota Kulhanek

Business Consultant

OTAKULHANEK.CZ

ABSL CZ Board Member

Iveta Chvalova

Managing Director

SAP SERVICES

ABSL CZ Board Member

Miroslava Kucerova

General Manager

CARRIER

ABSL CZ Board Member

Helle Juhl McDermott

Senior Director Managed Services

ADP

ABSL CZ Board Member

Bohumil Riha

Managing Director

J&J GBS PRAGUE

ABSL CZ Board Member

Jan Nedelnik

General Manager

KONECTA CZ&HU&SK

ABSL CZ Board Member

Adam Kiwalski

GBS Head delivery management

SIEMENS

ABSL CZ Board Member

Marek Resovsky

Managing Director

DEUTSCHE TELEKOM SERVICES EUROPE SK & CZ

Get your tickets now

ABSL members & partners

2 free member tickets

The Promo codes will be sent to the centre head and our contact person. Please claim free tickets in a separate order from additional tickets.

Additional tickets

  • Original price: 16,000 CZK + VAT
  • Early Bird price until mid-September: 14,400 CZK + VAT

Group ticket discounts

  • 3+ tickets: 5%
  • 5+ tickets: 10%
  • 10+ tickets: 15%

Non-members

Additional ticket

  • Original price: 27,000 CZK + VAT
  • Early Bird price until mid-September: 24,300 CZK + VAT

Group ticket discount

  • 3+ tickets: 5%
  • 5+ tickets: 10%
  • 10+ tickets: 15%

Partners

Strategic Partners

Platinum Partners

Supporting Partners

Media Partners

Technological Partners