ABSL Annual Conference 2024

Driving Digital Innovation

November 5 – 6, 2024 | Karlín, Prague

The Big Idea Stream Agenda

Venue: Spojka Events

Share your innovative ideas and new trends

The Big Idea stream connects you with top Czech leaders to tackle the biggest leaders’ challenges. Explore emerging trends, and sustainable investments, and transform your service centre into a growth engine.

DAY 1

Welcome by Michala Hergetova.

The latest trends and highlights in Czech business services. What’s next?

Keynote Panel Debate
The Czech Edge: Reinforcing Czechia as a sustainable and long-term investment location.

Share & Debate
Towards Knowledge Intensive Business Services: How to overcome barriers and reach the maturity.

Elevator Talks
Harvesting Creativity and Innovation

Keynote 
Adaptation in Real Estate.

Keynote 
Business Services – Where is the Value?

Keynote 
Employee Engagement Trends: Changing preferences across the generations (with a focus on the generation Z)

ABSL Fusion Leadership Program presentations

DAY 2

Welcome by Michala Hergertova

Keynote
Acting now to capitalise on Gen AI

Economical – Political Window
Exploring longivity, labor market & transformation. Is this the way to a brand new economy?

Keynote Panel Debate
Navigating the Future of Workforce: Streamlining Foreign Talent Recruitment and Employment Frameworks

AI & Innovation Stream Agenda

Venue: Edwards Lifesciences

Target your Tech and Innovation Audience

As Czechia moves towards a knowledge-based economy, embracing Generative AI (GenAI) is essential to stay competitive. How far along is our sector in the implementation of GenAI technologies in our centres?

DAY 1

Auditorium B/C + Auditorium A

Welcome to Edwards Lifesciences by Ondrej Hlavicka

Keynote Panel Debate
Ethics in doing AI and its impact on business ecosystem

Keynote / Breakout
Stay Ahead of the Curve: Bridging the Skills Gap for Tomorrow’s Economy

Auditorium B+C

Breakout
Intelligent automation: best use cases in public and GBS sector

Share&Debate
Practical use of Gen AI in business services

The latest trends and highlights in Czech business services with focus on tech and digitalisation. Whats next?

Breakout
Your Opportunity with AI – concrete use cases of yesterday, today and tomorrow

Roundtable
How to improve Customer Experience with AI

Breakout
How new AI technologies change internal business environment, communication and education.

Roundtable
Digitalisation is a Journey – how Process Solutions tackled digital transformation

Auditorium A

Masterclass
Navigating the Global E-Invoicing Maze: Practical Insights for Business Centers

Breakout 
Towards digitally enabled operational excellence in supply chain finance

Breakout 
Meet Alfred and Ava – The AI Evolution in procurement

Breakout
Procurement Club: Intelligent Automation in Sourcing & Supplier Negotiation

Breakout
Embracing Digital Finance Transformation

DAY 2

Welcome by Ondrej Hlavicka

Fusion Digital – Roundtable
Digital learning as enabler for transformation

Keynote
Back to the future: lessons learned from digital transformation journey at Novartis

Panel Debate
What are the expectations from Gen AI-enabled GBS ?

HR Transformation Stream Agenda

Venue: Scott.Weber – Praga Studios

Cover your HR topics with a smaller targeted audience

The HR Transformation stream is tailored for leaders in talent management, employee experience, and strategic HR transformation. Dive into key topics designed to future-proof your workforce.

DAY 1

Golden + Charon

Introduction and welcome by Ben Hartfield

Keynote
How to tackle labour market shortages? Not easy but doable!

Share & Debate
Parents’ integration as a basis for HR & Business Transformation

Share & Debate
Adapting to the New Norm: Youth Trends and the Evolving World of Work

Roundtable
Successful relocation. What next?

Golden

Masterclass
The Hybrid Crossroad – How to deal with uneasy equilibrium in the office life?

Breakout 
The Story of J&J: Incorporation of experiential learning as a cornerstone for employee development

Masterclass
LEADING IN A VUCA WORLD How can leaders lead agile teams in a volatile, uncertain, complex and ambiguous world?

Breakout 
An exciting change to global performance management.

Charon

Masterclass
Enhancing Leadership Skills in Women.

Breakout
900 CVs, One Campaign: The Power of Strategic Employer Branding

Breakout 
DEI: Simple? Maybe. Easy? Not Quite.

Breakout 
Employing with no limits and barriers

DAY 2

Introduction and welcome 

Share & Debate
Change management: Mindset shift and Leadership in times of Change

Breakout 
HR ROBO SAPIENS: Decoding AI for Modern Recruitment

Breakout 
Transformation journey to Digital HR

Conflict Management: Hearing the Unspoken

Connect and learn from the best in the industry at the ABSL Conference 2024: The Czech Edge.

Buy your tickets now.