ABSL Annual Conference 2024

Driving Digital Innovation

November 5 – 6, 2024 | Karlín, Prague

Agenda

The Big Idea Stream Agenda

Venue: Spojka Events

Share your innovative ideas and new trends

The Big Idea stream connects you with top Czech leaders to tackle the biggest leaders’ challenges. Explore emerging trends, and sustainable investments, and transform your service centre into a growth engine.

DAY 1

Welcome by Michala Hergetova.

The latest trends and highlights in Czech business services. What’s next?

Keynote Panel Debate
The Czech Edge: Reinforcing Czechia as a sustainable investment location.

Keynote 
Exploring the future of work. Latest data & trends on the office market.

Keynote 
Business services centre as a value driver for the organisation: the way to survive and grow

Keynote 
Employee Engagement Trends: Changing preferences across the generations (with a focus on the generation Z)

Share & Debate
Towards Knowledge Intensive Business Services: How to overcome barriers and reach the maturity.

Elevator Talks
Harvesting Creativity and Innovation

ABSL Fusion Leadership Program presentations

DAY 2

Welcome by Michala Hergertova

Keynote
The Innovators Dilemma: Strategies on when and how to adopt GenAI in GBS

Economical – Political Window
Macro-economical overview of the Czech market.

Keynote Panel Debate
Navigating the Future of Workforce: Streamlining Foreign Talent Recruitment and Employment Frameworks

AI & Innovation Stream Agenda

Venue: Edwards Lifesciences

Target your Tech and Innovation Audience

As Czechia moves towards a knowledge-based economy, embracing Generative AI (GenAI) is essential to stay competitive. How far along is our sector in the implementation of GenAI technologies in our centres?

DAY 1

Auditorium B/C + Auditorium A

Welcome to Edwards Lifesciences by Ondrej Hlavicka

Keynote Panel Debate
Ethical AI and its impact on the business ecosystem

Keynote / Breakout

Auditorium B+C

Masterclass
Intelligent automation: best use cases in public and GBS sector

Roundtable
How To Improve (Outsourced) Customer Experience With AI

Breakout
How new AI technologies change internal business environment, communication and education.

Share & Debate
Practical use of Gen AI in business services

Panel Debate
What are the expectations from Gen AI-enabled GBS?

Breakout Session

Auditorium A

Masterclass
E-Invoicing: Ensuring compliance with upcoming regulations

Breakout Session

Breakout Session
Digitalisation is a Journey.

Breakout Session
Towards digitally enabled operational excellence in supply chain finance

Breakout Session

Breakout Session
Driving a succesful digital transformation in Finance through technology

Masterclass / Share & Debate
Procurement Club: Inteligent Automation in Sourcing & Supplier Negotiation

DAY 2

Welcome by Ondrej Hlavicka

Keynote
Back to the future: lessons learned from digital transformation journey at Novartis

Share & Debate
Change management: Mindset shift and Leadership in times of Change

Roundtable
Digital learning as an enabler for transformation

HR Transformation Stream Agenda

Venue: Scott.Weber – Praga Studios

Cover your HR topics with a smaller targeted audience

The HR Transformation stream is tailored for leaders in talent management, employee experience, and strategic HR transformation. Dive into key topics designed to future-proof your workforce.

DAY 1

Golden + Charon

Introduction and welcome by Ben Hartfield

Share & Debate
How to tackle labour market shortages?

Share & Debate
Parents’ integration as a basis for HR & Business Transformation

Share & Debate
Latest innovations in learning.

Roundtable
Successful relocation. What next?

Golden

Masterclass
New trends in workplace performance & employee experience

Breakout Session
The Story of J&J: Incorporation of experiential learning as a cornerstone for employee development

Masterclass
LEADING IN A VUCA WORLD How can leaders lead agile teams in a volatile, uncertain, complex and ambiguous world?

Breakout Session
An exciting change to global performance management.

Charon

Masterclass
Enhancing Leadership Skills in Women.

Breakout Session

Breakout Session
Practical examples of driving DEI in the workplace

Breakout Session
Inclusion of people with disabilities

DAY 2

Introduction and welcome 

The latest trends and highlights in Czech business services. Whats next?

Breakout Session
HR ROBO SAPIENS: Decoding AI for Modern Recruitment

Breakout Session
Digital Employee

Conflict Management: Hearing the Unspoken

Connect and learn from the best in the industry at the ABSL Conference 2024: The Czech Edge.

Buy your tickets now.