Towards Next Horizons of 2025

The Year Our Community Grew Stronger. And Grew Up.

A year of new members, new leaders, and record-breaking engagement.
A year where the sector transformed — and our community stood together.
Despite pressure, Czech business services kept growing.
Despite turbulence, you showed up.
And together, we shaped one of the most important years in our industry’s history.

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Thank you – Social media exploded with your success stories!

A Community on the Rise

2025 brought in a wave of new energy — new faces, new members, new talent.

Key highlights:

  • Record registrations at the AI & Digital Forum at Microsoft, Prague Summer Party, and ABSL Conference: Next Horizons

  • Steady workforce growth: +7% in 2025, with 5% growth expected in 2026

  • Czechia remains highly attractive for new investments: 8.8/10 infrastructure, 8.2 stability, 7.6 workforce

  • Community-strength moments through ABSL Fusion, Clubs, brand new Tax Chapter, and prestigious ABSL Diamond Awards

Let’s celebrate the 2025 milestones together!

JANUARY

Strong start of the year

A powerful kick-off to Fusion Professional & Leader programs.
Growth-forward, ambitious, and filled with new faces ready to own 2025.

Powerful ABSL Fusion Professional & Leader Programs Kick-off!

FEBRUARY

Resilience Becomes a Leadership Skill

ABSL Fusion: Building Personal Resilience with Ota Kulhanek

MARCH

Insight Fuels Transformation

We launch the ABSL Report 2025 at Sandoz and gather record registrations for the AI & Digital Forum at Microsoft.
The sector gets clarity — and inspiration — for the road ahead.

ABSL Report 2025 launched at a Brand New Sandoz Centre

ABSL Report 2025 Launched

Our latest industry report brings a deeper, AI-enhanced view of Czechia’s business services sector, combining data from 39 centres with independent ABSL research. It reveals how automation is accelerating (from RPA to GenAI), why critical skills and talent retention are rising priorities, and how the sector’s global diversity continues to fuel innovation. A clear, forward-looking snapshot of where the industry is heading.

Record-breaking AI & Digital Forum at Microsoft

APRIL

Local Expertise, International Impact

Brno Tech Club heats up, Fusion Digital kicks off, and the first-ever Tax Chapter arrives.
Plus, a talent-focused webinar strengthens the leadership pipeline.

Brno Technology Club is on Fire!

Kicking off the ABSL Fusion Digital 2025

The First-Ever Tax Chapter Goes Live!

ABSL Webinar with Hofmann Personal: How to Develop Your Unique Talents and Strengths

MAY

Big Topics Meet Bold Conversations

Pay Equity takes the HR stage, ACCA joins us on the future of SSOs, and leaders align at SAP during the AGM & Leaders’ Summit.
A month of confronting the real shifts shaping Czech business services.

The First-Ever HR Club on Pay Equity, Pay Transparency with Forvis Mazars, Mercer, and Novartis

ABSL & ACCA Webinar: The Evolution of SSOs in the Czech Republic: Embracing Change in a Shifting Landscape

Live Annual General Meeting & ABSL Leaders’ Summit at SAP

JUNE

Where Leaders Meet Summer — and Each Other

Beach Volley Cup brings the community together, Deloitte hosts the Tax Chapter, and MBA graduates celebrate their big milestone.
The best summer networking is officially on.

ABSL Beach Volley Cup 2025

MBA in GBS Graduation at the Municipal House, Prague

JULY

Winning on the Greens — and in Business

Karlštejn Golf Tournament blends strategy, leadership conversations, and a few well-placed swings.
Connections deepen in the sunshine.

ABSL & ACCA Golf Tournament at GC Karlstejn

AUGUST

Summer Energy, New Leaders, New Milestones

The Prague Summer Party hits record attendance and introduces the brand-new, Diamond-Award-winning Aeven Centre to the community.
A celebration of growth — and new beginnings.

ABSL Prague Summer Party at Scott.Weber, Port7 – Celebrating Diamond-winning centre Aeven

SEPTEMBER

Digital Skills Take the Lead

Fusion Rocks, e-invoicing insights spark interest, and Fusion Digital delegates graduate.
A month proving that upskilling remains the backbone of sector resilience.

ABSL Fusion Digital Delegates Graduation

Secure your early-bird discount until December 31 and join a growing community of digital leaders shaping the future of our sector.
ABSL Fusion Digital Program will help you navigate — and truly master — today’s fast-moving digital landscape.

If you’d like to learn more, reach out to our Education Programs Manager at Jarmila.Drastikova@absl.cz

NOVEMBER

Where the Sector’s Best Took the Stage

Our biggest month ever: 100+ speakers, Diamonds for the strongest projects in Czech business services, and the Conference: Next Horizons in full force.
Brno shines during Business Services Week as one of the country’s fastest-growing hubs.

ABSL Conference: Next Horizons 2025 & Fusion Leader Graduation

Last call for our January 2026 programs — Fusion Leader and Fusion Professional. Whether you want to strengthen your strategic and people-leadership skills, collaborate on a real transformation project, and become part of a growing leader community, or you’re building your professional foundation with practical, real-world problem-solving, these pathways will give you the confidence and capabilities to grow. For more information, contact Jarmila.Drastikova@absl.cz

ABSL Diamond Awards: 10 Diamonds for Exceptional Achievements Awarded

Business Services Week Takes Place in One of the Fastest-Growing Regions of the Country – BRNO

In just its third year, this joint initiative with Brno centres, the City of Brno, Grafton, and Colliers drew record interest — with 250+ students joining campus activities and over 240 visiting the centres of KBC, Infosys, MANN+HUMMEL, Zebra Technologies, Kyndryl, Deutsche Telekom, Atlas Copco, and Lufthansa In Touch. The momentum even caught the eye of Czech TV, putting a national spotlight on Brno’s fast-growing, innovative GBS ecosystem. A huge thank you for delivering the most successful Czech sector-promotion week of 2025 — and our best yet!

DECEMBER

Closing with Clarity, Looking Ahead

Tax Chapter #3 rounds off the year with clarity and expertise.
We wrap 2025 with gratitude — and a shared sense that the transformation continues in 2026.

Have a Wonderful Christmas and a Happy New Year 2026!

What’s next?

Get ready for ABSL Events 2026, stay tuned for the ABSL Report 2026, and explore more insightful publications. Take your chance and join the ABSL Fusion programs starting this January. Exciting news: the date and location for the ABSL Conference is set—save the date for the ABSL Conference 2026!

Need photos, presentations, or want to become a member? Contact us at absl@absl.cz.