LEADER GRADUATES

ABSL Fusion Leader is a unique tailored Leadership Development Programme created by business services experts for experienced business services leaders. The 1-year programme is one of its kind in the CEE and it is open exclusively to the Czech ABSL member network. Learn more here. Within the last 5 years, 200+ students successfully graduated. Find out more about their sector-changing projects below.

Graduates 2023

ABSL Fusion Leader Projects 2023

Burnout Awareness and the real Impacts on GBS center

Introducing the ABSL Fusion Leader group dedicated to promoting employee well-being. Their project aims to inform individuals about burnout triggers and their impact on businesses. Drawing from extensive research, they provide crucial recommendations to GBS managers. They believe that everyone deserves to work healthily and sustainably. Through the story of Sarah, a dedicated manager in a bustling Prague business center, they highlight the toll that relentless dedication can take on one’s health and happiness. Addressing burnout, a pervasive issue affecting 40% of employees, particularly those without direct reports, this Fusion group advocates for a healthier work culture. Together, we all strive to create a more balanced and sustainable environment for our sector. Find out the research outcomes and more details in the presentation.

Future work of 4 Generations

The ABSL Fusion Leader Group 2 proudly presents “Jenny” – AI designed solution for GBS centers. Jenny is an AI consultant developed to enable a more efficient talent management process, providing advisory to GBS leaders & HR departments. Jenny works with a database created based on surveys focused on employee life-cycle. Jenny can be useful and help GBS leaders with strategic decisions related to employees, with a focus on generational differences, habits or similarities. Jenny can analyze and predict behavior of different generational groups; it is a tailored solution available for any GBS.

Find more details in the presentation.

All you ever wanted to know about Expats in GBS and were afraid to ask! Exploring the Expat community in Czechia.

Do you have foreign colleagues? Would you like to get an insight into their life in Czechia? What do they appreciate, what challenges do they face, or what do they learn about the opportunities that can be used by hiring companies in expat attraction and retention? This ABSL Fusion Leader group have collected enormous feedback from expat colleagues across multiple business services organizations and shared the outcomes at their project presentation – Expats in GBS! Deep dive for more detailed information in their presentation.

Unlock your leadership potential

Unlock your leadership potential with the Leadership Academy from this ABSL Fusion Leader group! Taking the first step is crucial in achieving greatness. The program features senior GBS keynote speakers, providing a platform for peer exchange tailored to the GBS sector. Emphasis is placed on collaboration across company divisions and leveraging the powerful ABSL network for best practice sharing. Reach your leadership goals! Watch the video below to find out more about this idea.

Graduates 2022

ABSL Fusion Leader Projects 2022

ABSL Diamond Awards Winner: Knowledge & Community Portal GRaSPe®

Introducing the ABSL Fusion Leader group dedicated to promoting employee well-being. Their project aims to inform individuals about burnout triggers and their impact on businesses. Drawing from extensive research, they provide crucial recommendations to GBS managers. They believe that everyone deserves to work healthily and sustainably. Through the story of Sarah, a dedicated manager in a bustling Prague business center, they highlight the toll that relentless dedication can take on one’s health and happiness. Addressing burnout, a pervasive issue affecting 40% of employees, particularly those without direct reports, this Fusion group advocates for a healthier work culture. Together, we all strive to create a more balanced and sustainable environment for our sector. Find out the research outcomes and more details in the presentation.

GROUP COACH:

  • Rudolf Zvanovec (Coaching Systems)

TEAM :

  • Gabriela Gáplovská (Siemens)
  • Peter Guraj (Knorr Bremse)
  • Jullien Lamsfus (Novartis)
  • Martin Lašek (SAP)
  • Zuzana Šušotová (Accenture)

Leadership Challenges & how to overcome them

Main idea of our project was to:

  • Identify the main challenges for GBS leaders and understand general practices and solutions.
  • Create a useful and practical toolbox addressing the challenges that might occur in a leader’s work.
  • Learn from the experience of the senior leaders of major GBS centers in the Czech Republic.

Topics that we covered were based on a survey at the beginning of the project and reflect the main challenges for the leaders in GBS. They spread from internal communication (team spirit, people development) to major company-related topics like talent retention and change management

GROUP COACH:

  • Norbert Riethof (Coaching Systems)

TEAM:

  • Vojtěch Sůva (Accenture Czech Republic)
  • Hana Doležalová (Siemens)
  • Peter Tomšej (Knorr-Bremse Business Services Europe)
  • Zuzana Andrlová (Atlas Copco)

A Box of Chocolate Project

Discover the ingredients of successful hybrid and remote work. Company heroes from our podcast Box of Chocolate will inspire you. We touch diverse perspectives of today’s office – and home office – life with our employees, managers, newcomers, team-mates and other achievers.

Listen to the Podcast series. Discover the ingredients of successful hybrid and remote work.

GROUP COACH:

  • Ota Kulhanek

TEAM:

  • Jan Kopecký (Johnson&Johnson)
  • Vladimíra Raidová (KBC)
  • Elena Jonášová (Siemens)
  • Kamil Borovička (Knorr-Bremse Business Services Europe)
  • Sejla Voljevica (Infosys)

Graduates 2021

ABSL Fusion Leader Projects 2021

ABSL Diamond Awards Winner: Post-Covid Flexible Working Office – Best Practices

What is the purpose of the office? How to motivate employees to return to the office? How to manage the office utilization on a daily basis? These are the most resonating topics of today among the ABSL members.

In collaboration with ABSL members, we collected the best practices in areas of office layout, technology, people management and change management. Our goal was to create a simple guide, highlighting the relevant aspects, to be considered when shaping the flexible office space after Covid.

TEAM :

  • David Böhm – Knorr-Bremse Services Europe – Siemens
  • Iveta Isbister – Siemens
  • Christopher Therkelsen – Ingersoll Rand
  • Bohumil Říha – Johnson & Johnson

“Bluebook” – New Way of Working

Aspects of traditional office based work typical for Business Services are probably impacted the most by the changes resulting from post-pandemic transformation to hybrid model of working. We collected best practices from our own companies, researched expert knowledge resources and compiled it all together in a short booklet full of practical recommendations. During the session we will introduce the key chapters and go through our companies’ lessons learned and recommendations presented by our center leaders.

TEAM :

  • Helene Sandberg – Siemens
  • Sudhir Gladson – Anheuser-Busch Inbev
  • Jiří Klimas – Pfizer
  • Jan Machač – Edwards Lifesciences

Open Forum for Newcomers to the Business Services Industry

We focused on creating a structured platform or gathering place, focused on new joiners and junior employees below managerial level working in the Business services Industry, that can serve as help in their initial steps, as well as a platform to get them ready for future requirements and professional development.

TEAM :

  • Inigo De Pedro – Infosys
  • Jan Štembera – Knorr-Bremse Services Europe
  • Jan Franc – Knorr-Bremse Services Europe
  • Maja Mladenović – Lear Corporation

Innovations and how to keep them alive

We are surrounded by a drive to innovate, yet do we know how to define them and drive them forward? We worked on a set of recommendations for management.

TEAM :

  • Radka Hlaváčová – SAP
  • Michal Šimon – KBC Group SSC CZ
  • Tereza Kühnel – Siemens
  • Lukáš Chmel – Siemens
  • Petra Brožová – Knorr-Bremse Services Europe

Graduates 2020

ABSL Fusion Leader Projects 2020

Diamond Awards Winner: How to stay relevant for GBS in the future

The winning project “How to stay relevant for GBS in the future” discuss age diversity & shared corporate social responsibility in the GBS sector.

TEAM :

  • Adéla Tanekou – Siemens
  • Jan Pistecký – Pfizer
  • Miroslava Kučerová – Crown Worldwide Group
  • Benny Shingler – OKIN BPS
  • Eliška Kubíčková – AB Inbev
  • Libor Ponocný – Lukoil

Skill-set of the future

Project “Skill-set of the future” is exploring what are going to be the critical skills & competencies that will be key for success for the future in GBS environment.

TEAM :

  • Roman Müller – GEP
  • Anis Kateb – Johnson and Johnson
  • Michal Brož – AB Inbev
  • Natalia Lazareva – Siemens
  • Žaneta Benešová – Pfizer
  • Anna Vacíková – Acamar

Environmental Practices

This project inspires companies to act responsibly though leveraging sustainable practices, stimulating environmental awareness and green initiatives.

TEAM :

  • Romain de Barbeyrac – GEP
  • Ewa Lakis – Siemens
  • Bernd Boketta – Mann and Hummel
  • Alexandra Serban – Landys and Gyr
  • Maroš Kováč – Accenture
  • Jakub Křepela – Atlas Copco Services

How to survive robocracy

This project focuses on key competencies mandatory for Managers in the near future, to “survive” the area of robotics and digitalization.

TEAM :

  • Jan Hajduk – Siemens
  • Veronika Burda Rábová – Accenture
  • Tomáš Wojtyla – Edwards Lifesciences
  • Maricris J. Lim – Infosys
  • Michal Schwarz – Atlas Copco